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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
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Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

Transformation for Veterans and ECS Textiles: September 2019

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Investigation summary

JustGiving: September 2019

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Investigation summary

Associated Country Women of the World: September 2019

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Investigation summary

Macmillan Cancer Support: September 2019

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Investigation summary

National Deaf Children’s Society and Personal Fundraising Services: September 2019

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Investigation summary

The Salvation Army: September 2019

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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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Publication

Business Plan 2019/20

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its three-year Strategic Plan. It includes information on budget, governance and staff structure.
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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Mergers and deletions log - Code of Fundraising Practice 2019

Wondering where old sections of the code have gone? Find out what standards have been merged or deleted in this log.
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Publication

Registration and levy consultation paper: closed July 2016

In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system. This discussion paper was released in June 2016 and comments were invited until 22 July 2016.
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Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our response was published in June 2019 specifying changes to the code.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
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Publication

Complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising, between 1 April 2017 and 31 August 2018.
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Investigation report

Decision: International Liberty Association

The Fundraising Regulator's decision following an investigation into the fundraising methods of International Liberty Association (ILA).
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Consultation response

Charities SORP Committee Governance Review 2018-19 - response from the Fundraising Regulator

A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
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Publication

Annual Report and Accounts 2018

Our annual reports and financial statements for the period ending 31 August 2018.
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Publication

Annual Report and Accounts 2017/18

Our annual report and financial statements for the period ending 31 March 2018.
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