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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation report

Decision: The President's Club Charitable Trust

The Fundraising Regulator’s decision following an investigation into the Presidents Club Charitable Trust.
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Guidance

Guidance for fundraising platforms: 5 focus areas for donor transparency

The Fundraising Regulator analysed information provided to donors across eighteen well-known platforms. This guidance represents the minimum standard of information we would expect to see for donors to be able to make an informed decision to donate.
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Guidance

Quick guide - Telephone preference service (TPS) compliance checking

A quick guide to check telephone preference service compliance
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Publication

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure their fundraising is legal, open, honest and respectful. The standards for fundraising are set out in the Code of Fundraising Practice.
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Guidance

Online fundraising - advice and guidance for the public

Guidance designed to highlight the key things you need to know about online fundraising platforms whether you are setting up an appeal of your own, or donating to an existing one.
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Publication

Code of Fundraising Practice response paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was released in June 2018.
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Guidance

Complaints handling guidance

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle the complaints they receive.
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Guidance

Cyber security: a small charity guide

A short guide aimed at small charities to explain how to improve cyber security.
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Guidance

GDPR briefing: legacies

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on legacy fundraising and what GDPR means for practice in these areas.
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Guidance

GDPR briefing: corporate fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on corporate fundraising and what GDPR means for practice in these areas.
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Guidance

GDPR briefing: community fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing focuses on community fundraising, and what GDPR means for practice in this area.
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Guidance

GDPR briefing: charitable trust fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on charitable trust fundraising and what GDPR means for practice in these areas.
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Guidance

GDPR briefing: fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing paper focuses on what GDPR means in terms of fundraising.
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Guidance

GDPR briefing: introduction

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing paper focuses on a general introduction to GDPR.
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Publication

Code of Fundraising Practice response paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in February 2018.
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Publication

Code of Fundraising Practice consultation paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This discussion paper was released in February 2018 setting out proposals for the changes. Comments were invited until 28 February 2018 for parts A and B and 14 March 2018 for part C.
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Publication

Code of Fundraising Practice consultation paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This discussion paper was released in October 2017. Comments were invited until Friday 8 December 2017.
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Closed consultation

Consultation on the Code of Fundraising Practice: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on encompassing developments in the law and guidance on data protection.
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Guidance

Safer giving advice

Advice for the public on safer giving and what to look out for.
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Guidance

Questions to ask fundraisers

Six questions that all fundraisers should be able to answer to help you to give safely.
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Consultation response

ICO GDPR Consent Guidance - response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on GDPR Consent Guidance.
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Guidance

Fundraising preference service: quick guide

A quick guide about the fundraising preference service aimed at smaller charities.
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Publication

Business Plan 2016-18

Our Business Plan sets out the annual objectives that will allow the Fundraising Regulator to achieve the outcomes in its Strategic Plan.
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Publication

Annual Report and Accounts 2016/17

Our annual report and financial statements for the year ending 31 March 2017.
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