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Guidance

20 June 2018

Quick guide - Telephone preference service (TPS) compliance checking

A quick guide to check telephone preference service compliance

News

20 June 2018

Fundraising Code updated on TPS Assured Certification

The Code of Fundraising Practice has been updated following consultation earlier this year. It stresses the need for compliance with the legal requirements of the Telephone Preference Service (TPS).

Publication

18 June 2018

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure their fundraising is legal, open, honest and respectful. The standards for fundraising are set out in the Code of Fundraising Practice.

News

15 June 2018

Kieron James appointed as Board Member

Kieron James, founder of the Wonderful Organisation, will join the Fundraising Regulator board in July.

Guidance

7 June 2018

Online fundraising - advice and guidance for the public

Guidance designed to highlight the key things you need to know about online fundraising platforms whether you are setting up an appeal of your own, or donating to an existing one.

News

7 June 2018

New rules for online fundraising platforms

New rules and guidance published by the Fundraising Regulator outlining the responsibilities for online fundraising platforms.

Publication

1 June 2018

Code of Fundraising Practice response paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was released in June 2018.

News

30 May 2018

Code of Fundraising Practice updated in line with GDPR

Updates have been made to the Code of Fundraising Practice to incorporate the General Data Protection Regulation, and took effect on 25th May.

News

30 May 2018

Campaign raises awareness of Fundraising Preference Service

76,000 leaflets promoting the Fundraising Preference Service and the Fundraising Regulator are arriving in doctor's surgeries across England, Wales and Northern Ireland.

Guidance

8 May 2018

Complaints handling guidance

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle the complaints they receive.

News

8 May 2018

New guidance on handling complaints

New guidance released today helps organisations deal with complaints about fundraising appropriately.

Opinion

2 May 2018

Why focusing more on the public is good for fundraising

Fundraising Regulator Policy Manager Stephen Service explains why focusing on the needs of the public is good for fundraising.

Opinion

27 April 2018

In a digital world, charities need to take cyber security seriously

The National Cyber Security Centre look at the charity findings from the Cyber Security Breaches Survey 2018 in this blog for Fundraising Regulator.

News

10 April 2018

New board members announced

One new board member and two existing members have been appointed to the Fundraising Regulator's Board of Directors, following a public, competitive process.

News

26 March 2018

Gerald Oppenheim appointed as chief executive

Gerald Oppenheim has been appointed as the new chief executive for the Fundraising Regulator, starting on 1 July.

Guidance

1 March 2018

Cyber security: a small charity guide

A short guide aimed at small charities to explain how to improve cyber security.

Guidance

26 February 2018

GDPR briefing: charitable trust fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on charitable trust fundraising and what GDPR means for practice in these areas.

Guidance

26 February 2018

GDPR briefing: legacies

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on legacy fundraising and what GDPR means for practice in these areas.

Guidance

26 February 2018

GDPR briefing: corporate fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers.

This briefing focuses on corporate fundraising and what GDPR means for practice in these areas.

Guidance

26 February 2018

GDPR briefing: fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing paper focuses on what GDPR means in terms of fundraising.

Guidance

26 February 2018

GDPR briefing: introduction

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing paper focuses on a general introduction to GDPR.

Guidance

26 February 2018

GDPR briefing: community fundraising

The Fundraising Regulator has worked with the Institute of Fundraising to produce 6 briefings on GDPR. These “bitesize” guides are designed to be as accessible and as relevant as possible for fundraisers. This briefing focuses on community fundraising, and what GDPR means for practice in this area.

News

26 February 2018

'Bite-size' GDPR guidance released

The Institute of Fundraising (IoF) and the Fundraising Regulator are today releasing joint guidance on GDPR which has been reviewed and co-badged by the Information Commissioner’s Office.