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Fundraising topics

Information, links and resources about a wide range of fundraising topics.
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Trustees

The main duty of trustees is to advance the purposes of the charity and to always act in the charity’s best interest. Trustees need to ensure that the charity’s assets and resources are only used for the purposes for which the charity was set up. This extends to the charity's fundraising activities.
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Volunteers

Volunteers help organisations to raise money in many ways. They host events, carry out street collections, engage with supporters and much more. Volunteers have a lot of contact with the public, so managing them well is key for many charities.
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Lotteries and raffles

‘Lottery’ is a broad term and includes a many types of event, such as raffles, tombolas and sweepstakes. As a rule, however, a lottery is a game where you pay to enter, there is at least one prize, and winning is dependent only on chance.

Lotteries allow charities to raise money from the public in a way that appeals to a wide audience. The added incentive of a prize enables charities to engage with those who may otherwise not donate, and gain new supporters.

The set up and administration of lotteries is regulated by the Gambling Commission.

As with other forms of fundraising, operators of charitable lotteries are also required under the Code of Fundraising Practice to respect donors. This includes following the rules to ensure donors are adequately informed, not exerting undue pressure and safeguarding people in vulnerable circumstances.
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Direct Debit fundraising: door to door

Door-to-door collections allow charities to engage with supporters in their community at a time when they are at home. Many donations received in this way are regular gifts, so it also helps charities to plan ahead.

Door-to-door fundraising gives potential donors a chance to support in a secure, convenient way through a one-off or regular gift.
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Communications and advertising

Charities publicise their cause in many different ways, including TV, radio, print, posters, online display, leaflets/brochures and direct marketing. Whatever method is used, fundraisers must be sensitive to their audiences, providing clear information for donors about their fundraising request to enable them to make an informed decision.
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Grant makers and trusts

There are many sources of funding available for charities through grant makers, trusts and foundations. Most of these will grant funding according to specific criteria, for example specifying that a particular type of charitable purpose and/or geographical area must benefit. As such it is important that organisations research potential funders before applying.
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Complaints

We help protect donors and encourage best practice in fundraising.

We investigate complaints about poor fundraising practice and our Fundraising Preference Service allows you to control what you receive from fundraisers.

Learn more about what you can and cannot complain about, and how, on our Make a complaint page.
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Charities spending over £100,000 on fundraising

If you’re a registered charity in England, Wales or Northern Ireland with fundraising costs of £100,000 or more, please pay our annual levy to register.
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Complain about us

Make a complaint about the Fundraising Regulator.
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Registration

Registering with us shows that you’re serious about fundraising. Registered organisations help promote best practice, defend the sector and demonstrate compliance with the law. Registering also opens up more fundraising opportunities.
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Twitter Policy

The Fundraising Regulator twitter policy sets out how it manages it's Twitter handle, including hashtags and who it follows.
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Privacy policy

The Fundraising Regulator's privacy policy sets out how it uses personal data, what data is collected, where it is held and how to access information about this.
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Other organisations

Useful information for the public and fundraisers on topics surrounding fundraising and regulation for the charity sector.
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Newsletter

The Fundraising Regulator monthly newsletter includes information and updates on fundraising standards and complaints handling, as well as wider sector events, guidance and resources.
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More from us

Find out more about the Fundraising Regulator including how you can get involved with our consultations, read our guidance on specific fundraising topics and keep up to date with our latest news and blogs.
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Ethical fundraising, sustainable giving

The Fundraising Regulator sets and maintains the standards for fundraising across the UK.
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Cash collections

Bucket or cash collections allow charities to collect high volumes of smaller, one-off contributions and to raise awareness of their cause.

For donors, bucket collections are a chance to engage with charities. Also, giving a one-off cash donation is an opportunity to make a contribution without the requirement for longer-term donations, such as direct debits.


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Update contact details

Update contact details summary
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Contact us

Contact the Fundraising Regulator via online contact form, email or telephone.
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Make a complaint

Find out whether we can investigate your complaint about charitable fundraising - if we can't, we'll advise you who else to contact so you can make a complaint to them.
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Non charities

There are many good reasons for organisations that are not charities to register with us.
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Charities with fundraising costs under £100,000

Registration is open to charities in England, Wales and Northern Ireland who have a fundraising expenditure of less than £100,000 a year.
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