Skip to main content

8.0 Telephone

Summary
Read more

7.0 Mail

Summary
Read more

6.0 Content of fundraising communications

Summary
Read more

Newsletter

The Fundraising Regulator monthly newsletter includes information and updates on fundraising standards and complaints handling, as well as wider sector events, guidance and resources.
Read more

More from us

The Fundraising Regulator is the independent regulator of charitable fundraising.

Our vision is a world in which fundraising is ethical and giving is sustainable; where donors and fundraisers have mutual respect for each other.

Our mission is to enhance and sustain public confidence in charitable fundraising.
Read more

Ethical fundraising, sustainable giving

The Fundraising Regulator sets and maintains the standards for fundraising across the UK.
Read more

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure their fundraising is legal, open, honest and respectful. The standards for fundraising are set out in the Code of Fundraising Practice.
Read more

Cash collections

Bucket or cash collections allow charities to collect high volumes of smaller, one-off contributions and to raise awareness of their cause.
For donors, bucket collections are a chance to engage with charities. Also, giving a one-off cash donation is an opportunity to make a contribution without the requirement for longer-term donations, such as direct debits.


Read more

Update contact details

Update contact details summary
Read more

5.0 Personal information and fundraising

Summary
Read more

4.0 Working with third parties

Summary
Read more

3.0 Working with children

Summary
Read more

2.0 Working with volunteers

Summary
Read more

1.0 Key principles and behaviours

Summary
Read more

The Code of Fundraising Practice

The Code of Fundraising Practice and its associated rulebooks for street, door-to-door and private site fundraising outline the standards expected of all charitable fundraising organisations across the UK. The standards were developed by the fundraising community through the work of the Institute of Fundraising and Public Fundraising Association.

The code and the rulebooks were formally transferred to the Fundraising Regulator at its launch in 2016. Recommendations on changes to the code are made by the Fundraising Regulator’s standards committee in consultation with fundraising stakeholders. Decisions to change the code are subject to approval by the Fundraising Regulator’s board.

Watch our webinar below introducing the Code of Fundraising Practice for more about the code.
Read more

Contact us

Contact the Fundraising Regulator via online contact form, email or telephone.
Read more

Make a complaint

Find out whether we can investigate your complaint about charitable fundraising - if we can't, we'll advise you who else to contact so you can make a complaint to them.
Read more

Non charities

There are many good reasons for organisations that are not charities to register with us.
Read more

Charities with fundraising costs under £100,000

Registration is open to charities in England, Wales and Northern Ireland who have a fundraising expenditure of less than £100,000 a year.
Read more