We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
Code review 2022-24 public call for information: closed November 2022
This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future.
Department for Communities consultation on a code of practice for gambling operators: response from the Fundraising Regulator
The Fundraising Regulator’s response to a consultation hosted by the Department for Communities in Northern Ireland on the introduction of a code of practice for gambling operators who hold a licence,...
This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
DCMS consultation on data protection: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Department for Digital, Culture, Media & Sport (DCMS) on a public consultation on reforms to the UK’s data protection regime.
Key behaviours expected of fundraisers: guidance for fundraisers
This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
Consultation on the Code of Fundraising Practice: closed November 2018
In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.