Investigations

We investigate complaints about charitable fundraising where the fundraising has caused harm or has the potential to cause harm. We do this by considering whether the fundraising is compliant with the Code of Fundraising Practice.

Investigation summaries

We publish summaries of our investigations to share learning with the sector and enable the public to make informed decisions when they donate to charity. Below you can find our most recent investigations.

Leukaemia and Myeloma Research UK and Fundraising Support Ltd: March 2023

Cancer Relief UK and Recycling Solutions North West Ltd: November 2024

St. Thomas Mar Thoma Church: August 2024

Penny Appeal: June 2024

Breast Cancer Now & APPCO UK: May 2024

SOS Children's Villages UK and Zen Fundraising: May 2024

Inside Success Union CIC: January 2024

Hospitals Charity: November 2023

Read all our investigation summaries

Learn from complaints reported by the UK's largest fundraising charities

Download our Annual Complaints Report