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Fundraising Code
Using the code
Standards: All fundraising
1. Behaviour when fundraising
2. Responsibilities of charitable institutions and those who govern them
3. Processing personal data (information)
4. Processing donations
Standards: Working with others
5. Volunteers
6. Fundraising involving children
7. Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
8. Collecting money or other property
9. Fundraising communications and advertisements
10. Digital
11. Events
12. Lotteries, prize competitions and free draws
13. Grant-making bodies (including trusts and foundations)
14. Payroll giving and post-tax salary donations
15. Legacies
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Resource library
Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
Guidance
Publication
Consultation response
Closed consultation
Facet Resource type
Data protection
Community and event fundraising
Online giving
Charity bag collections
Communications and advertising
Grant making and trust fundraising
Legacies
Lotteries and raffles
Volunteers
Facet Resource theme
2023
2020
2024
2021
2017
2019
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2025
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2018
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2022
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2018
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2022
Guidance
Tips for giving safely to charity: advice for the public
Be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
25 November 2022
Guidance
Key questions you should ask when donating to an online fundraising appeal
Although most appeals are genuine, you should take care when donating through a platform so that you can be sure that your donations go to a legitimate cause, and that they are used for the purpose yo...
24 November 2022
Guidance
Setting up an online fundraising appeal: advice for the public
This guidance is designed to highlight the key things you need to know about setting up an online fundraising appeal.
24 November 2022
Publication
Complaints process
We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
11 October 2022
Publication
Code review 2022-24 public call for information: closed November 2022
This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future.
4 October 2022
Consultation response
Charity Commission for England and Wales consultation on the Annual Return: response from the Fundraising Regulator
A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales on the Annual Return.
31 August 2022
Publication
Implementing the FPS evaluation recommendations
An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
20 April 2022
Consultation response
Department for Communities consultation on a code of practice for gambling operators: response from the Fundraising Regulator
The Fundraising Regulator’s response to a consultation hosted by the Department for Communities in Northern Ireland on the introduction of a code of practice for gambling operators who hold a licence,...
28 March 2022
Guidance
10 steps to setting up a fundraising appeal
This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
10 March 2022
Guidance
Charity bags: advice for the public
This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
14 January 2022
Consultation response
ICO consultation on a direct marketing code of practice: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on a direct marketing code of practice.
17 December 2018
Consultation response
Consultation on the charity digital code: response from the Fundraising Regulator
A response from the Fundraising Regulator to the steering group of organisations consulting on the Charity Digital Code of Practice.
24 September 2018
Consultation response
NCVO consultation on a charity code of ethics: response from the Fundraising Regulator
A response from the Fundraising Regulator to the NCVO (the National Council for Voluntary Organisations) consultation on a charity code of ethics.
13 September 2018
Publication
Code of Fundraising Practice consultation paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
1 September 2018
Guidance
Complaints handling guidance for charities and third-party fundraising organisations
Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
22 August 2018
Guidance
Charity challenge events
10 tips for taking part in events run by challenge event companies
30 July 2018
Closed consultation
Consultation on the Code of Fundraising Practice: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
30 June 2018
Guidance
Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers
Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
20 June 2018
Publication
The Fundraising Promise
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
18 June 2018
Publication
Code of Fundraising Practice response paper: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
1 June 2018
Guidance
GDPR briefing: Community fundraising (3)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Introduction (1)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Fundraising (2)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Corporate fundraising (4)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
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Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary
Complaints
Make a complaint
Complaints form
Investigations
Annual Complaints Report
Other organisations that can help
Registration
Charity registration
Non charity registration
Our fee structure
Log in
Guidance
Search our guidance
Fundraising topics
Code Advice Service
Proactive regulation
Webinars
Directory
FPS
Manage your communications
Access your suppressions
View FPS code breaches
More
Annual event
Annual report
About us
Get involved
Latest news
Resource library
Self-reporting
Contact us
Work for us
Home