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Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Guidance
Complaints handling guidance for charities and third-party fundraising organisations
Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
22 August 2018
Guidance
Charity challenge events
10 tips for taking part in events run by challenge event companies
30 July 2018
Guidance
Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers
Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
20 June 2018
Guidance
GDPR briefing: Community fundraising (3)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Introduction (1)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Fundraising (2)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Corporate fundraising (4)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Legacies (5)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Charitable trust fundraising (6)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018