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Fundraising Code
Using the code
Standards: All fundraising
1. Behaviour when fundraising
2. Responsibilities of charitable institutions and those who govern them
3. Processing personal data (information)
4. Processing donations
Standards: Working with others
5. Volunteers
6. Fundraising involving children
7. Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
8. Collecting money or other property
9. Fundraising communications and advertisements
10. Digital
11. Events
12. Lotteries, prize competitions and free draws
13. Grant-making bodies (including trusts and foundations)
14. Payroll giving and post-tax salary donations
15. Legacies
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Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
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Investigation summary
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Data protection
Online giving
Charity bag collections
Community and event fundraising
Communications and advertising
Door to door
Grant making and trust fundraising
Legacies
Volunteers
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2018
2024
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2023
2021
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Guidance
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Investigation summary
Guidance
Guidance for charitable institutions using child sponsorship
This guidance is not expected to answer all the questions that may arise for those that use child sponsorship as a means of fundraising, or that potential donors might want answered. They are meant as...
4 April 2025
Investigation summary
Leukaemia and Myeloma Research UK and Fundraising Support Ltd: March 2023
A summary of an investigation into Leukaemia and Myeloma Research UK (registered charity no. 1161622) and its agency Fundraising Support Ltd.
1 March 2025
Investigation summary
Cancer Relief UK and Recycling Solutions North West Ltd: November 2024
Investigation summary into Cancer Relief UK and its agency, Recycling Solutions North West Ltd November 2024
4 November 2024
Guidance
Guidance for charitable institutions working with professional fundraisers
Working with professional fundraisers can help charitable institutions meet their fundraising goals and access external skills, knowledge and experience. However, there are legal requirements with whi...
13 August 2024
Guidance
Guidance for charitable institutions working with commercial participators
Working with commercial participators can be beneficial to charitable institutions, offering opportunities to access new funding sources and increase public awareness. However, there are legal require...
13 August 2024
Investigation summary
St. Thomas Mar Thoma Church: August 2024
Investigation summary into St. Thomas Mar Thoma Church: August 2024
1 August 2024
Investigation summary
Penny Appeal: June 2024
Investigation summary into Penny Appeal: June 2024
13 June 2024
Investigation summary
SOS Children’s Villages UK and Zen Fundraising Ltd: May 2024
Investigation summary into SOS Children's Villages UK and Zen Fundraising Ltd: May 2024
31 May 2024
Investigation summary
Breast Cancer Now and APPCO UK: May 2024
Investigation summary into Breast Cancer Now and APPCO UK: May 2024
31 May 2024
Investigation summary
Inside Success Union CIC: January 2024
Investigation summary into Inside Success Union CIC (January 2024)
9 January 2024
Investigation summary
Hospitals Charity: November 2023
A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
1 November 2023
Investigation summary
Princess Alice Hospice: October 2023
A summary of an investigation into Princess Alice Hospice.
9 October 2023
Investigation summary
National Deaf Children’s Society: June 2023
A summary of an investigation into National Deaf Children’s Society.
27 June 2023
Guidance
Guidance for online fundraising platforms
This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
17 February 2023
Guidance
The Charities (Protection and Social Investment) Act 2016: Fundraising reporting requirements guidance
Guidance on complying with fundraising reporting requirements for charities which produce an annual report and their trustees.
9 January 2023
Guidance
Tips for giving safely to charity: advice for the public
Be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
25 November 2022
Guidance
Key questions you should ask when donating to an online fundraising appeal
Although most appeals are genuine, you should take care when donating through a platform so that you can be sure that your donations go to a legitimate cause, and that they are used for the purpose yo...
24 November 2022
Guidance
Setting up an online fundraising appeal: advice for the public
This guidance is designed to highlight the key things you need to know about setting up an online fundraising appeal.
24 November 2022
Guidance
10 steps to setting up a fundraising appeal
This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
10 March 2022
Guidance
Charity bags: advice for the public
This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
14 January 2022
Guidance
Key behaviours expected of fundraisers: guidance for fundraisers
This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
28 June 2021
Guidance
Key behaviours you should expect from fundraisers: advice for the public
The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
28 June 2021
Guidance
Charity bags: guidance for fundraisers
This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
16 June 2021
Guidance
Complaints handling guidance for charities and third-party fundraising organisations
Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
22 August 2018
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Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary
Complaints
Make a complaint
Complaints form
Investigations
Annual Complaints Report
Other organisations that can help
Registration
Charity registration
Non charity registration
Our fee structure
Log in
Guidance
Search our guidance
Fundraising topics
Code Advice Service
Proactive regulation
Webinars
Directory
FPS
Manage your communications
Access your suppressions
View FPS code breaches
More
Annual event
Annual report
About us
Get involved
Latest news
Resource library
Self-reporting
Contact us
Work for us
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