Publication

Complaints process

We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
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Comment

Launching the code review 2022-24 public call for information

Paul Winyard, Policy Manager at the Fundraising Regulator, sets the scene for the review of the Code of Fundraising Practice taking place between 2022-24 and explains more about the purpose of the pub...
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Publication

Code review 2022-24 public call for information: closed November 2022

This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future. 
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News

Statement from the Fundraising Regulator and the Chartered Institute of Fundraising regarding the death of Her Majesty Queen Elizabeth II

In response to the sad news of the death of Her Majesty Queen Elizabeth II, the Fundraising Regulator and the Chartered Institute of Fundraising have released the following statement.
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News

Regulators urge safe giving to support Pakistan flood relief

The Charity Commission for England and Wales and the Fundraising Regulator have urged the public to ‘give safely’ to registered charities supporting those affected by the floods in Pakistan.
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News

Fundraising Regulator unveils its new five-year Strategic Plan for 2022-27

The Fundraising Regulator has published its new Strategic Plan covering the period 2022 – 2027.
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Comment

Streamlining our registration process

Former Registration Service Manager Alex Edmondson explains how we’ve streamlined the process of applying to register and information about the Fundraising Levy 2022/23. 
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Consultation response

Charity Commission for England and Wales consultation on the Annual Return: response from the Fundraising Regulator

A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales on the Annual Return.
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Comment

Is your charity compliant with the Fundraising Preference Service?

Subodh Patel, Manager of the Fundraising Preference Service, explains how your charity can make sure it is compliant with the Code of Fundraising Practice and data protection law by accessing its FPS ...
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Comment

Cryptocurrencies, NFTs and the future of fundraising

Charlotte Urwin, Head of Policy at the Fundraising Regulator, explores cryptocurrencies and non-fungible tokens (NFTs) and how the code provides a useful framework for considering whether accepting th...
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News

Fundraising Regulator strengthens Fundraising Preference Service following independent review

The Fundraising Regulator has unveiled changes to the Fundraising Preference Service (FPS) - the tool that allows people to stop direct marketing communications from charities - which strengthen the s...
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Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
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Comment

Gathering intelligence and providing support through self-reporting fundraising incidents

Catherine Orr, Head of Casework at the Fundraising Regulator, explains how we developed a new pathway for self-reporting fundraising incidents to protect the public; provide advice and support to repo...
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Consultation response

Department for Communities consultation on a code of practice for gambling operators: response from the Fundraising Regulator

The Fundraising Regulator’s response to a consultation hosted by the Department for Communities in Northern Ireland on the introduction of a code of practice for gambling operators who hold a licence,...
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Guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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News

Regulators urge safe giving to support Ukraine

The Charity Commission and Fundraising Regulator have urged the public to ‘give safely’ to registered charities helping and supporting those affected by the invasion of Ukraine.
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News

Fundraising Regulator publishes annual report and accounts for 1 September 2020 to 31 August 2021

The Fundraising Regulator has published its Annual Report and Accounts 2020/21, which reveals the highest ever payment rate of the Fundraising Levy over the past year, as charities continue to commit ...
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Comment

WITHDRAWN Coronavirus (COVID-19): Safe and responsible fundraising as COVID-19 restrictions lift

This advice was withdrawn in 2022. Charlotte Urwin, our Head of Policy, and Dan Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain more about how we have d...
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Guidance

Charity bags: advice for the public

This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
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News

Public urged to donate safely this Christmas as it’s revealed £1.6m was lost to online charity fraud over the past year 

The Fundraising Regulator, the Charity Commission for England and Wales, National Trading Standards and Action Fraud are joining forces to call on the public to give safely when donating online, as da...
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Consultation response

DCMS consultation on data protection: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Department for Digital, Culture, Media & Sport (DCMS) on a public consultation on reforms to the UK’s data protection regime.
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News

Fundraising Regulator’s Annual Complaints Report finds complaints about online fundraising increased by 252% during the pandemic

The Fundraising Regulator has published our Annual Complaints Report, which analyses complaints we have received, alongside complaints reported by some of the UK’s largest charities between 1 April 20...
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Comment

A transparent and fair Fundraising Levy

Alex Edmondson, Registration Service Manager at the Fundraising Regulator, explains how the fee structure for supporting the independent regulation of fundraising is calculated and how paying the levy...
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Comment

Leaving nothing to chance: what you need to know about lottery, free draw and prize competition fundraising

Gavin Doyle, Policy and Standards Officer at the Fundraising Regulator highlights some of the regulations fundraisers must follow when hosting a lottery, and things the public should be aware of when ...
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