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Consultation response
CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
25 January 2021
Publication
Unacceptable behaviour policy
This policy explains what we mean by unacceptable behaviour and how we will manage this.
21 January 2021
Comment
Four steps for making your sorry, a good sorry
Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
9 December 2020
Webinar
Webinar: Handling complaints
This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
9 December 2020
Publication
Evaluation of the Fundraising Preference Service
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
13 November 2020
Comment
Four ways your charity can improve its fundraising reporting
Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
2 November 2020
Webinar
Webinar: Trustee responsibilities
This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
14 October 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
14 September 2020
Webinar
Webinar: Introduction to the code
This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
5 August 2020
Publication
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
11 March 2020
Consultation response
ICO draft Direct Marketing Code of Practice: response from the Fundraising Regulator 
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on the draft Direct Marketing Code of Practice.
2 March 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
15 January 2020
Comment
Fundraising on Giving Tuesday
To mark Giving Tuesday, Gráinne Mathews, who leads Giving Tuesday UK for the Charities Aid Foundation, reflects on how charities have used the global fundraising movement to try new ways of fundraisin...
29 November 2019
Comment
Questions your board should be asking about fundraising
To mark Trustees’ Week, Suzanne McCarthy, Chair of Depaul UK and board member of the Fundraising Regulator, writes about questions your board should be asking about fundraising.
4 November 2019
Comment
Five top tips to avoid fundraising fraud
Former Head of Policy Priya Warner shares five top tips to avoid fundraising fraud for International Charity Fraud Awareness Week.
21 October 2019
Publication
Our consultation policy and process
We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
25 September 2019
Comment
The ICO on Data Protection: 5 ways to build supporter trust
Richard Sisson, former Senior Policy Officer at the Information Commissioner’s Office, reflects on data protection essentials for charities and ways to build supporter confidence.
18 September 2019
Comment
Naming organisations that we investigate
Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.
18 September 2019
Publication
The role of the Fundraising Regulator: public awareness, trust and expectations
This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
10 July 2019
Publication
Code of Fundraising Practice response paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
1 June 2019
Closed consultation
Consultation on the Code of Fundraising Practice: closed November 2018
In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
1 June 2019
Comment
Old stamps, new tricks: how to avoid stamp fraud
John Kitchen from Royal Mail talks about how selling old stamps to raise money for a good cause can lead to fraud, and how to avoid it.
8 April 2019
Comment
Behind the scenes with the levy team
Caroline Trabasas, former Levy and Registration Manager at the Fundraising Regulator, shares a closer look at how the levy team decided on what changes should be made to the fundraising levy.
6 March 2019
Consultation response
Charities SORP Committee Governance Review 2018-19: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
4 February 2019