News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (July 2021)

This advice was withdrawn in February 2022. In July 2021, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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Comment

Reflecting on the past five years of fundraising and data protection regulation

Lord Toby Harris, Chair of the Fundraising Regulator and Elizabeth Denham CBE, the UK Information Commissioner, reflect on the past five years of fundraising and data protection regulation in the char...
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Comment

Four small words of great significance: the key values of fundraising practice

Gavin Doyle, Policy and Standards Officer at the Fundraising Regulator, shares why the fundraising values are essential for creating a positive fundraising experience.
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Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
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Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
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Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
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Comment

Self-reporting fundraising incidents

Catherine Orr, Head of Casework at the Fundraising Regulator, outlines our plans to develop a self-reporting pathway for organisations to follow when they identify that they may have breached the Code...
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News

Amendment to standard 12.6.2 (free draws) of the Code of Fundraising Practice

The Fundraising Regulator will be making a minor change to the current wording of standard 12.6.2 in the Code of Fundraising Practice to reflect more accurately the legislation which underpins the sta...
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News

WITHDRAWN Coronavirus (COVID-19): Fundraising Regulator and Chartered Institute of Fundraising publish new guidance to support the return of in-person events and community fundraising (April 2021)

This advice was withdrawn. The Fundraising Regulator and Chartered Institute of Fundraising have today published two new pieces of guidance to support charitable organisations as they plan their retur...
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (April 2021)

This advice was withdrawn in July 2021. In April 2021, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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Comment

WITHDRAWN Coronavirus (COVID-19): Regulating fundraising as pandemic restrictions ease

This advice was withdrawn in 2022. Charlotte Urwin, Head of Policy at the Fundraising Regulator, outlines the work we are doing to ensure that fundraisers have timely advice, as and when restrictions ...
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News

Fundraising Regulator publishes annual report and accounts for 1 September 2019 to 31 August 2020

Today we published our latest Annual Report and Accounts, which highlight how we reprioritised our work amid the unprecedented challenges facing the fundraising sector from March 2020 onwards.
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Comment

Five years of fundraising regulation

Peter Lewis, former Chief Executive of the Chartered Institute of Fundraising, looks back at the five years since the Fundraising Regulator came into being, and how the fundraising sector and fundrais...
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Consultation response

CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
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Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (Jan 2021)

This advice was withdrawn in April 2021. In January 2021, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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News

Fundraising Regulator appoints Charlotte Urwin as new Head of Policy

The Fundraising Regulator has appointed Charlotte Urwin as its new Head of Policy.
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Comment

Four steps for making your sorry, a good sorry

Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
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Webinar

Webinar: Handling complaints

This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (27 Nov 2020)

This advice was withdrawn in January 2021. In November 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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News

Fundraising Regulator publishes evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS), the service that allows members of the public to stop direct marketing communications fro...
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Publication

Evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
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News

Fundraising Regulator publishes fourth Annual Complaints Report

The Fundraising Regulator has published our fourth Annual Complaints Report, which analyses complaints we have received over the past year, alongside complaints reported by some of the UK’s largest ch...
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News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (3 Nov 2020)

This advice was withdrawn in November 2020. In November 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
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