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Standards: All fundraising
1. Behaviour when fundraising
2. Responsibilities of those who govern charitable institutions
3. Processing donations
Standards: Working with others
4. Volunteers
5. Fundraising involving children and people in vulnerable circumstances
6. Fundraising partnerships
Standards: Specific fundraising methods
7. Public fundraising
8. Fundraising communications and advertising
9. Online fundraising platforms
10. Events
11. Prize competitions and free draws
12. Grant-making bodies (including trusts and foundations)
13. Payroll Giving and post-tax salary donations
14. Legacies
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Donations
Donations are a key source of income for charities. Annual research by the Charities Aid Foundation suggests over £10 billion is voluntarily gifted to charity each year in the UK.
Board of Directors: Terms of Reference
Terms of Reference for the Fundraising Regulator's Board of Directors.
Community Fundraising and Events
An event may form part of a national campaign by a charity or a one-off event. Either way, it can be an opportunity to raise money, increase awareness, reach new audiences and involve local communitie...
Charity bag collections
Charity bags are a common way for charities to fundraise. The money raised from charity bags is an important source of income for many organisations, which helps them carry out their vital work. For s...
Charity shops
The Charity Retail Association estimates that there are over 11,000 charity shops in the UK. There are many benefits of having charity shops. In addition to the financial benefit, they help to increas...
Our staff
Introducing the Fundraising Regulator's Senior Management Team.
Data protection
Many charities use personal data to better target their fundraising communications to individuals and maintain supporter records. The General Data Protection Regulation came into effect in May 2018...
Online giving
Many charitable fundraisers promote their cause through a webpage on an online giving platform. These pages can be a cost effective way to raise public awareness quickly and make a cause visible to a ...
Street and private site fundraising
Street and private site fundraising allows charities to engage with supporters face-to-face in their local high street or shopping centre. Many of the donations received in this way are regular gifts,...
Legacy Fundraising
Legacy fundraising is the practice of asking individuals to leave a gift to a charity in their Will. Legacies can be a sensitive issue for individuals and their families. So fundraisers need to ensure...
Trustees
The main duty of trustees is to advance the purposes of the charity and to always act in the charity’s best interest. Trustees need to ensure that the charity’s assets and resources are only used for ...
Volunteers
Volunteers play an important part in fundraising and supporting charitable giving. They host community events, carry out street collections, raise funds online and take part in challenge events to sup...
Lotteries and raffles
A ‘lottery’ is a broad term and includes many types of event, such as raffles, tombolas and sweepstakes. Normally a lottery is a game where you pay to enter, there is at least one prize, and winning i...
Door to door fundraising
Door-to-door collections allow charities to engage with supporters in their community at a time when they are at home. Many donations received in this way are regular gifts, so it also helps charities...
Communications and advertising
Charities publicise their cause in many different ways, including on social media, television, radio, newspapers, posters, leaflets and direct marketing. Whatever method is used, fundraisers must be s...
Grant makers and trusts
There are many sources of funding available for charities through grant makers, trusts and foundations. Most of these will decide whether to award funding according to specific criteria, for example s...
Complaints
The Fundraising Regulator helps to protect the public from poor fundraising practices. We encourage fundraisers to comply with the standards in the Code of Fundraising Practice and investigate complai...
Complain about us
We understand that there may be occasions when you may not be happy with the service you have received. If our service has failed to meet your expectations, we ask that you let us know. We will try to...
Register with us
Organisations that carry out charitable fundraising in England, Wales or Northern Ireland can apply to register with the Fundraising Regulator.
Fundraising Regulator social media policy
Information about our social media accounts and how we manage them.
Fundraising Regulator privacy policy
Our privacy policy sets out how we use personal data, what data is collected, where it is held and how to access information about this.
Other organisations that can help
If your complaint is not about charitable fundraising in England, Wales and Northern Ireland, these other organisations may be able to help you.
Subscribe to our newsletter
Our monthly newsletter contains information about our regulatory activity, which includes news, guidance, consultations, research, investigations and events.
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Home
About us
Our staff
Our board
Our committees
Corporate publications
Our governance
Memorandums of Understanding
5 years of effective regulation
Our services
Complaints and investigations
The Fundraising Badge
Registration
Get involved
Proactive regulation
Code Advice Service
Fundraising Preference Service
About fundraising
Directory of registered organisations
Fundraising topics
Guidance
Resource library
Annual Complaints Report
Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of those who govern charitable institutions
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children and people in vulnerable circumstances
Fundraising partnerships
Standards: Specific fundraising methods
Public fundraising
Fundraising communications and advertising
Online fundraising platforms
Events
Prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll Giving and post-tax salary donations
Legacies
Index
Glossary